We've fixed the core issue, and are waiting for things to recover. Our system engineers applied a fix by assigning some new IP's and all services should be functioning as normal. For clients using our name servers: No action is required For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address. If you have any questions or need any assistance with your services, please reach out to us.

We are experiencing some higher than normal traffic to our infrastructure, causing slight disruptions to services under s1359.use1.mysecurecloudhost.com server. Due to this, customers who have hosting and website services might be experiencing intermittent issues. Our infrastructure team are investigating and works are underway.
 We will keep you updated as soon as possible.