System operational
Maintenance
Server Migrations

Update - May 3rd:

To date we have migrated all cPanel and Plesk services, and more than 70% of all SolidCP systems. We have a number of virtual server moves and some shared server moves remaining. If you have a virtual server we will be in touch with you directly as we migrate your system.

Especially for clients using Windows 2012 and older ASP sites, there are a few items we need to bring to your attention.

Firstly, for virtual server customers:

  1. If you have used RDP access (either as an Administrator or standard user) to manage configurations/data outside of the SolidCP control panel, please let us know because it is not possible for us to transfer this automatically to a new system. In this case we will provide you a new system with Administrator access, advise what we can transfer, and allow time for you to configure the new server as needed. We are available to help as needed.

  2. If you use a supported Windows version and do not use the SolidCP panel, and would prefer that we transfer a disk image of your server to our new systems, we may be able to support this. Note that this does require some downtime from the old server. Alternatively we can provision a new server, send you the Administrator RDP details, and give you time to transfer data (we recommend this option).

  3. If you use any licensed software which is tied to the old server IP, please note it will need to be transferred to the new system IP. We cannot keep the old IP because previously many of our IPs were provided by third parties, whereas we have now invested in completely owning our infrastructure.

And secondly, for customers using the shared SolidCP environment:

  1. Classic ASP, ASP.NET and PHP remain fully supported however please ensure your web.config file doesn't contain any lines which override the default system handlers - this can cause 403 or 404 error messages within Plesk's environment. Please note the ASP .NET version can also be manually specified from the hosting settings.

  2. Virtual directories may require configuration within Plesk - we can help or please see their knowledgebase here: https://docs.plesk.com/en-US/obsidian/administrator-guide/website-management/websites-and-domains/extended-website-management/plesk-for-windows-using-virtual-directories/creating-virtual-directories.65214/

  3. If you require 32-bit application support please let us know. This can also be manually enabled within the Plesk hosting settings.

  4. More detailed application pool management is possible within Plesk - including idle timeout values and recycle options. If you need any guidance for your app please ask.

  5. Our new systems include a web application firewall. By default this is set to only scan incoming requests because we noted it incorrectly filtering some requests to classic ASP URLs. If you wish to enable this feature, please carefully check your site afterwards.

  6. There is a new 'Failed request tracing' feature in Plesk which can help with debugging any issues at runtime. For example compilation issues. - https://docs.plesk.com/en-US/obsidian/customer-guide/customer-account-administration/viewing-statistics/tracing-failed-requests-windows.74484/

  7. If you require the Persits components (eg ASPUpload) please let us know and we will ensure these are enabled for your account at no cost.

Update - April 22nd: Unfortunately due to bugs with the Plesk migrator tool, many sites were migrated without their SSL certificates. We have re-issued these to any sites where we control the DNS. Additionally, one SolidCP mailserver experienced some downtime which caused migrated sites to not show e-mail accounts. These are also now fixed. If you still have any issues please raise a ticket for help.

We are in the process of migrating Mochahost servers to our own network.

The current statuses are:

Ongoing:

Solidcp Ongoing:

  • cws15:Old IP:50.31.138.120.New hostname:p1429.use1.mysecurecloudhost.com,New IP:192.250.231.27
  • cws17:Old IP:50.31.147.243.New hostname:p1432.use1.mysecurecloudhost.com,New IP:192.250.231.29
  • cws16:Old IP:50.31.147.159.New hostname:p1431.use1.mysecurecloudhost.com,New IP:192.250.231.28

Delayed

----solidcp---------

  • wb1:Old IP:198.38.83.104. delayed New hostname:p1423.use1.mysecurecloudhost.com,New IP:192.250.231.21
  • wm1:Old IP:198.38.83.103. delayed New hostname:p1424.use1.mysecurecloudhost.com,New IP:192.250.231.22
  • rws4:Old IP:204.93.156.140. delayed New hostname:p1425.use1.mysecurecloudhost.com,New IP:192.250.231.23
  • wbm4:Old IP:198.38.83.68. delayed New hostname:p1426.use1.mysecurecloudhost.com,New IP:192.250.231.24
  • wb5:Old IP:198.38.83.53. delayed New hostname:p1427.use1.mysecurecloudhost.com,New IP:192.250.231.25
  • rws3:Old IP:204.93.197.12. delayed New hostname:p1428.use1.mysecurecloudhost.com,New IP:192.250.231.26
  • wb4:Old IP:198.38.83.188. delayed New hostname:p1429.use1.mysecurecloudhost.com,New IP:192.250.231.27
  • cws9:Old IP:204.93.161.17. delayed New hostname:p1432.use1.mysecurecloudhost.com,New IP:192.250.231.29
  • cws8:Old IP:204.93.168.46. delayed New hostname:p1433.use1.mysecurecloudhost.com,New IP:192.250.231.30
  • wbm1:Old IP:198.38.83.28. delayed New hostname:p1435.use1.mysecurecloudhost.com,New IP:192.250.231.32
  • cws5:Old IP:204.93.193.38. delayed New hostname:p1441.use1.mysecurecloudhost.com,New IP:192.250.231.36
  • cws7:Old IP:204.93.193.245. delayed New hostname:p1442.use1.mysecurecloudhost.com,New IP:192.250.231.37
  • cws20:Old IP:198.38.83.23. delayed New hostname:p1443.use1.mysecurecloudhost.com,New IP:192.250.231.38
  • wb2:Old IP:198.38.83.71.delayed New hostname:p1423.use1.mysecurecloudhost.com,New IP:192.250.231.21
  • wb3:Old IP:198.38.83.161.delayed New hostname:p1423.use1.mysecurecloudhost.com,New IP:192.250.231.21
  • wm2:Old IP:198.38.83.59.delayed March New hostname:p1424.use1.mysecurecloudhost.com,New IP:192.250.231.22
  • ws1:Old IP:198.38.83.81.delayed New hostname:p1424.use1.mysecurecloudhost.com,New IP:192.250.231.22
  • rws5:Old IP:204.93.159.8.delayed New hostname:p1425.use1.mysecurecloudhost.com,New IP:192.250.231.23
  • rws8:Old IP:198.38.83.24.delayed New hostname:p1425.use1.mysecurecloudhost.com,New IP:192.250.231.23
  • wm3:Old IP:198.38.83.16.delayed New hostname:p1426.use1.mysecurecloudhost.com,New IP:192.250.231.24
  • wbm5:Old IP:198.38.83.167.delayed New hostname:p1427.use1.mysecurecloudhost.com,New IP:192.250.231.25
  • wbm9:Old IP:198.38.83.236.delayed New hostname:p1428.use1.mysecurecloudhost.com,New IP:192.250.231.26
  • wb7:Old IP:198.38.83.196.delayed New hostname:p1431.use1.mysecurecloudhost.com,New IP:192.250.231.28
  • jws1:Old IP:204.93.174.248.delayed New hostname:p1432.use1.mysecurecloudhost.com,New IP:192.250.231.29
  • wbm8:Old IP:198.38.83.209.delayed New hostname:p1432.use1.mysecurecloudhost.com,New IP:192.250.231.29
  • rws6:Old IP:50.31.134.196.delayed New hostname:p1433.use1.mysecurecloudhost.com,New IP:192.250.231.30
  • rws7:Old IP:198.38.83.4.delayed New hostname:p1433.use1.mysecurecloudhost.com,New IP:192.250.231.30
  • wb6:Old IP:198.38.83.113.delayed New hostname:p1433.use1.mysecurecloudhost.com,New IP:192.250.231.30
  • wm5:Old IP:198.38.83.197.delayed New hostname:p1442.use1.mysecurecloudhost.com,New IP:192.250.231.37
  • cws3:Old IP:204.93.160.58.delayed New hostname:p1443.use1.mysecurecloudhost.com,New IP:192.250.231.38
  • cws4:Old IP:204.93.178.39.delayed New hostname:p1443.use1.mysecurecloudhost.com,New IP:192.250.231.38
  • rws1:Old IP:204.93.193.84.delayed New hostname:p1443.use1.mysecurecloudhost.com,New IP:192.250.231.38
  • rws2:Old IP:204.93.197.78.delayed New hostname:p1443.use1.mysecurecloudhost.com,New IP:192.250.231.38

Completed:

  • mocha4005:Old IP:198.38.82.155. New hostname:s1382.use1.mysecurecloudhost.com,New IP: 192.250.231.3
  • mocha2002: Old IP: 50.31.134.64. New hostname: s1013.use1.mysecurecloudhost.com , New IP: 65.181.111.123
  • mocha2004: Old IP: 198.38.82.128. New hostname: s1013.use1.mysecurecloudhost.com, New IP: 65.181.111.123
  • mocha2003: Old IP: 198.38.82.49. New hostname: s1013.use1.mysecurecloudhost.com, New IP: 65.181.111.123
  • mocha3005: Old IP: 50.31.138.216 New hostname: s1014.use1.mysecurecloudhost.com, New IP: 65.181.111.124
  • mocha3011: Old IP: 198.38.82.127 New hostname: s1015.use1.mysecurecloudhost.com, New IP: 65.181.111.125
  • mocha3010: Old IP: 198.38.82.100 New hostname: s1015.use1.mysecurecloudhost.com, New IP: 65.181.111.125
  • mocha4000: Old IP:204.93.168.121 New hostname: s1021.use1.mysecurecloudhost.com, New IP: 65.181.111.126
  • mocha4002: Old IP:198.38.82.178 New hostname: s1021.use1.mysecurecloudhost.com, New IP: 65.181.111.126
  • mocha3012: Old IP:198.38.82.137 New hostname: s1015.use1.mysecurecloudhost.com, New IP: 65.181.111.125
  • mocha4003: Old IP:198.38.82.29 New hostname: s1021.use1.mysecurecloudhost.com, New IP: 65.181.111.126
  • mocha3027: Old IP:204.93.196.87 New hostname: s1028.use1.mysecurecloudhost.com, New IP: 65.181.111.133
  • mocha7003: Old IP:198.38.82.161 New hostname: s1024.use1.mysecurecloudhost.com, New IP: 65.181.111.129
  • mocha7005: Old IP:198.38.82.77 New hostname: s1024.use1.mysecurecloudhost.com, New IP: 65.181.111.129
  • sb4000: Old IP:198.38.82.118 New hostname: s1026.use1.mysecurecloudhost.com, New IP: 65.181.111.131
  • mocha4004: Old IP:198.38.82.146 New hostname: s1022.use1.mysecurecloudhost.com, New IP: 65.181.111.127
  • mocha7002: Old IP:198.38.82.103 New hostname: s1023.use1.mysecurecloudhost.com, New IP: 65.181.111.128
  • mocha8000: Old IP:198.38.82.78 New hostname: s1026.use1.mysecurecloudhost.com, New IP: 65.181.111.131
  • mocha7004: Old IP:198.38.82.11 New hostname: s1025.use1.mysecurecloudhost.com, New IP: 65.181.111.130
  • mocha3015: Old IP:198.38.82.225 New hostname: s1031.use1.mysecurecloudhost.com, New IP: 65.181.111.136
  • mocha3014: Old IP:198.38.82.141 New hostname: s1030.use1.mysecurecloudhost.com, New IP: 65.181.111.135
  • mocha3013: Old IP:198.38.82.169 New hostname: s1029.use1.mysecurecloudhost.com, New IP: 65.181.111.134
  • cp7000: Old IP:198.38.88.117 New hostname: s1027.use1.mysecurecloudhost.com, New IP: 65.181.111.132
  • mocha9006: Old IP: 204.93.197.149 New hostname: s1013.use1.mysecurecloudhost.com , New IP: 65.181.111.123
  • mocha3016: Old IP: 198.38.82.115 New hostname: s1058.use1.mysecurecloudhost.com , New IP: 65.181.111.163
  • mocha3019: Old IP: 198.38.82.140 New hostname: s1057.use1.mysecurecloudhost.com , New IP: 65.181.111.162
  • mocha2005: Old IP: 198.38.82.159 New hostname: s1056.use1.mysecurecloudhost.com , New IP: 65.181.111.161
  • mocha3021: Old IP: 198.38.82.72 New hostname: s1091.use1.mysecurecloudhost.com , New IP: 65.181.111.172
  • mocha6005:old IP: 198.38.82.160 New hostname: j001.use1.mysecurecloudhost.com , New IP: 65.181.111.167
  • mocha9007:old IP: 204.93.167.121 New hostname: s1013.use1.mysecurecloudhost.com , New IP: 65.181.111.123
  • mocha6004:old IP: 198.38.82.95 New hostname: j001.use1.mysecurecloudhost.com , New IP: 65.181.111.167
  • mocha6007:old IP: 198.38.82.94 New hostname: j001.use1.mysecurecloudhost.com , New IP: 65.181.111.167
  • mocha3020:old IP: 198.38.82.12 New hostname: s1108.use1.mysecurecloudhost.com , New IP: 65.181.111.175
  • mocha6006: Old IP: 198.38.82.158 New hostname: j002.usc1.mysecurecloudhost.com , New IP: 192.250.227.26
  • mocha6008: Old IP: 198.38.82.251 New hostname: j002.usc1.mysecurecloudhost.com , New IP: 192.250.227.26
  • mocha3017: Old IP: 198.38.82.246 New hostname: s1099.usc1.mysecurecloudhost.com , New IP: 192.250.227.24
  • ls1.mochahost: old IP: 198.38.88.85 New hostname: s1055.use1.mysecurecloudhost.com , New IP: 65.181.111.160
  • mocha3018: Old IP: 198.38.82.252 New hostname: s1100.usc1.mysecurecloudhost.com , New IP: 192.250.227.25
  • mocha3025: Old IP:204.93.178.58 New hostname: s1112.use1.mysecurecloudhost.com , New IP: 65.181.111.179
  • mocha3026: Old IP:50.31.134.63 New hostname: s1114.use1.mysecurecloudhost.com , New IP: 65.181.111.181
  • mocha3025: Old IP: 204.93.178.58 New hostname: s1113.use1.mysecurecloudhost.com , New IP: 65.181.111.180
  • mocha9003: Old IP: 204.93.193.216 New hostname: j003.usc1.mysecurecloudhost.com , New IP: 192.250.227.27
  • mocha3023: Old IP: 50.31.134.21 New hostname: s1105.usc1.mysecurecloudhost.com , New IP: 192.250.227.31
  • mocha3024: Old IP:50.31.134.237 New hostname: s1110.use1.mysecurecloudhost.com , New IP: 65.181.111.177
  • mocha3022: Old IP:198.38.82.192 New hostname: s1103.usc1.mysecurecloudhost.com , New IP: 192.250.227.28
  • mocha9002 "split a/c" Old IP: 204.93.167.45.New j001.use1.mysecurecloudhost.com , New IP: 65.181.111.167
  • mocha9001 "split a/c" Old IP: 204.93.167.44. New hostname: j001.use1.mysecurecloudhost.com , New IP: 65.181.111.167
  • mocha3039 "split a/c" Old IP: 198.38.88.81. New hostname: s1046.use1.mysecurecloudhost.com , New IP: 65.181.111.148
  • mocha9004 "split a/c" Old IP: 204.93.197.150. New hostname: j1247.usc1.mysecurecloudhost.com , New IP: 192.250.227.59
  • mocha9005 "split a/c" Old IP: 204.93.197.151. New hostname: j1247.usc1.mysecurecloudhost.com , New IP: 192.250.227.59
  • mocha9000 "split a/c" Old IP: 198.38.82.238. New hostname: j1247.usc1.mysecurecloudhost.com , New IP: 192.250.227.59
  • mocha3028 "split a/c" Old IP: 204.93.196.26. New s1122.usc1.mysecurecloudhost.com , New IP: 192.250.227.36
  • mocha9001: Old IP: 204.93.167.44. New hostname: s1120.usc1.mysecurecloudhost.com , New IP: 192.250.227.34
  • mocha9002: Old IP: 204.93.167.45. New hostname: s1121.usc1.mysecurecloudhost.com , New IP: 192.250.227.35
  • mocha3028: Old IP: 204.93.196.26. New hostname: s1123.usc1.mysecurecloudhost.com , New IP: 192.250.227.37
  • mocha9005: Old IP: 204.93.197.151. New hostname: s1116.usc1.mysecurecloudhost.com , New IP: 192.250.227.32
  • mocha3039: Old IP: 198.38.88.81. New hostname: s1246.usc1.mysecurecloudhost.com , New IP: 192.250.227.60
  • mocha9004: Old IP: 204.93.197.150. New hostname: s1116.usc1.mysecurecloudhost.com , New IP: 192.250.227.32
  • mocha9000: Old IP: 198.38.82.238. New hostname: s1117.usc1.mysecurecloudhost.com , New IP: 192.250.227.33
  • mocha3029:Split A/c Old IP:204.93.196.176. New hostname:j1374.use1.mysecurecloudhost.com,New IP: 65.181.111.247
  • mocha3030:Split A/c Old IP:204.93.172.146. New hostname:j1374.use1.mysecurecloudhost.com,New IP: 65.181.111.247
  • mocha3032:Split A/c Old IP:204.93.169.72. New hostname:j1374.use1.mysecurecloudhost.com,New IP: 65.181.111.247
  • mocha3031:Split A/c Old IP:198.38.88.250. New hostname:j1374.use1.mysecurecloudhost.com,New IP: 65.181.111.247
  • mocha4005:Split A/c Old IP:198.38.82.155. New hostname:j1374.use1.mysecurecloudhost.com,New IP: 65.181.111.247
  • mocha3029:Split A/c Old IP:204.93.196.176. New hostname:s1352.use1.mysecurecloudhost.com,New IP: 65.181.111.228
  • mocha3031:Split A/c Old IP:198.38.88.250.New hostname:s1353.use1.mysecurecloudhost.com,New IP: 65.181.111.230
  • mocha3030:Split A/c Old IP:204.93.172.146 New hostname:s1360.use1.mysecurecloudhost.com,New IP: 65.181.111.237
  • mocha3033:Split A/c Old IP:198.38.88.80. New hostname:s1350.use1.mysecurecloudhost.com,New IP: 65.181.111.227
  • mocha3031:Split A/c Old IP:198.38.88.250.New hostname:s1364.use1.mysecurecloudhost.com,New IP: 65.181.111.241
  • mocha3036:Split A/c Old IP:198.38.86.87.New hostname:s1374.use1.mysecurecloudhost.com,New IP: 65.181.111.248
  • mocha3032:Split A/c Old IP:204.93.169.72. New hostname:s1349.use1.mysecurecloudhost.com,New IP: 65.181.111.226
  • mocha3037:Split A/c Old IP:198.38.89.87.New hostname:s1377.use1.mysecurecloudhost.com,New IP: 65.181.111.251
  • mocha3034:Split A/c Old IP:198.38.91.22.New hostname:s1346.use1.mysecurecloudhost.com,New IP: 65.181.111.198
  • mocha3035:Split A/c Old IP:198.38.88.243.New hostname:s1351.use1.mysecurecloudhost.com,New IP: 65.181.111.229
  • mocha4005:Split A/c Old IP:198.38.82.155. New hostname:s1381.use1.mysecurecloudhost.com,New IP: 192.250.231.4
  • mocha3029:Old IP:204.93.196.176. New hostname:s1363.use1.mysecurecloudhost.com,New IP: 65.181.111.240
  • mocha3038:Split A/c Old IP:198.38.88.15. New hostname:s1379.use1.mysecurecloudhost.com,New IP: 192.250.231.1
  • mocha3031:Old IP:198.38.88.250. New hostname:s1355.use1.mysecurecloudhost.com,New IP: 65.181.111.232
  • mocha3032:Old IP:204.93.169.72. New hostname:s1358.use1.mysecurecloudhost.com,New IP: 65.181.111.235
  • mocha3030:Old IP:204.93.172.146. New hostname:s1366.use1.mysecurecloudhost.com,New IP: 65.181.111.243
  • mocha3033:Old IP:198.38.88.80. New hostname:s1359.use1.mysecurecloudhost.com,New IP: 65.181.111.236
  • mocha3036:Old IP:198.38.86.87. New hostname:s1376.use1.mysecurecloudhost.com,New IP: 65.181.111.250
  • mocha3037:Old IP:198.38.89.87. New hostname:s1378.use1.mysecurecloudhost.com,New IP: 65.181.111.252
  • mocha3034:Old IP:198.38.91.22. New hostname:s1354.use1.mysecurecloudhost.com,New IP: 65.181.111.231
  • mi3-wts3:Old IP:50.31.147.221.New hostname:p1401.use1.mysecurecloudhost.com,New IP:192.250.231.10
  • mi3-wss11:Old IP:204.93.216.233.New hostname:p1407.use1.mysecurecloudhost.com,New IP:192.250.231.15
  • az1-wss4:Old IP:204.93.216.231.New hostname:p1409.use1.mysecurecloudhost.com,New IP:192.250.231.17
  • mi3-wts8:Old IP:204.93.216.221.New hostname:p1402.use1.mysecurecloudhost.com,New IP:192.250.231.11
  • mocha3035:Old IP:198.38.88.243. New hostname:s1375.use1.mysecurecloudhost.com,New IP: 65.181.111.249
  • mocha3035 "split a/c" Old IP: 198.38.88.243.New s1355.use1.mysecurecloudhost.com, New IP: 65.181.111.232
  • mocha3038:Old IP:198.38.88.15. New hostname:s1380.use1.mysecurecloudhost.com,New IP: 192.250.231.5
  • mi3-wts7:Old IP:204.93.216.219. New hostname:p1401.use1.mysecurecloudhost.com,New IP:192.250.231.10
  • mi3-wss5:Old IP:50.31.147.20.New hostname:p1406.use1.mysecurecloudhost.com,New IP:192.250.231.14
  • mi3-wss4:Old IP:204.93.216.224.New hostname:p1405.use1.mysecurecloudhost.com,New IP:192.250.231.13
  • mi3-wsr1:Old IP:50.31.147.212.New hostname:p1394.use1.mysecurecloudhost.com,New IP: 192.250.231.7
  • plesk3004:Old IP:198.38.83.92. New hostname:p1420.use1.mysecurecloudhost.com,New IP:192.250.231.20
  • mi3-wss12:Old IP:204.93.216.63. New hostname:p1407.use1.mysecurecloudhost.com,New IP:192.250.231.15
  • mi3-wts2:Old IP:50.31.147.68. New hostname:p1400.use1.mysecurecloudhost.com,New IP:192.250.231.9
  • mi3-wsr2:Old IP:204.93.216.213. New hostname:p1394.use1.mysecurecloudhost.com,New IP: 192.250.231.7
  • az1-wts1:Old IP:204.93.216.239.New hostname:p1408.use1.mysecurecloudhost.com,New IP:192.250.231.16
  • az1-wts2:Old IP:204.93.216.247. New hostname:p1408.use1.mysecurecloudhost.com,New IP:192.250.231.16
  • mi3-wtr2:Old IP:50.31.147.239. New hostname:p1394.use1.mysecurecloudhost.com,New IP:192.250.231.7
  • az1-wss1:Old IP:204.93.216.86. New hostname:p1407.use1.mysecurecloudhost.com,New IP:192.250.231.15
  • mi3-wss6:Old IP:204.93.216.77. New hostname:p1405.use1.mysecurecloudhost.com,New IP:192.250.231.13
  • mi3-wts10:Old IP:204.93.216.223. New hostname:p1402.use1.mysecurecloudhost.com,New IP:192.250.231.11
  • plesk3002:Old IP:198.38.83.169. New hostname:p1415.use1.mysecurecloudhost.com,New IP:192.250.231.19
  • mi3-wts9:Old IP:204.93.216.222. New hostname:p1401.use1.mysecurecloudhost.com,New IP:192.250.231.10
  • mi3-wss9:Old IP:204.93.216.83.New hostname:p1406.use1.mysecurecloudhost.com,New IP:192.250.231.14
  • mi3-wss10:Old IP:50.31.147.165. New hostname:p1406.use1.mysecurecloudhost.com,New IP:192.250.231.14
  • mi3-wts6:Old IP:204.93.216.218. New hostname:p1400.use1.mysecurecloudhost.com,New IP:192.250.231.9
  • mi3-wss3:Old IP:50.31.147.227. New hostname:p1403.use1.mysecurecloudhost.com,New IP:192.250.231.12
  • mi3-wss7:Old IP:204.93.216.87. New hostname:p1402.use1.mysecurecloudhost.com,New IP:192.250.231.11
  • mi3-wts4:Old IP:204.93.216.214. New hostname:p1400.use1.mysecurecloudhost.com,New IP:192.250.231.9
  • mi3-wss8:Old IP:204.93.216.61. New hostname:p1406.use1.mysecurecloudhost.com,New IP:192.250.231.14
  • plesk3005:Old IP:198.38.88.89. New hostname:p1420.use1.mysecurecloudhost.com,New IP:192.250.231.20
  • cws1:Old IP:204.93.172.29.New hostname:p1423.use1.mysecurecloudhost.com,New IP:192.250.231.21
  • az1-wss3:Old IP:204.93.216.229.New hostname:p1394.use1.mysecurecloudhost.com,New IP:192.250.231.7
  • pl1:Old IP:198.38.83.193. New hostname:p1408.use1.mysecurecloudhost.com,New IP:192.250.231.16
  • cws11:Old IP:204.93.172.238.New hostname:p1425.use1.mysecurecloudhost.com,New IP:192.250.231.23
  • plesk3003:Old IP:198.38.83.75. New hostname:p1415.use1.mysecurecloudhost.com,New IP:192.250.231.19
  • mi3-wtr1:Old IP:50.31.147.164.New hostname:p1394.use1.mysecurecloudhost.com,New IP: 192.250.231.7
  • wbm11:Old IP:198.38.83.246.New hostname:p1438.use1.mysecurecloudhost.com,New IP:192.250.231.34
  • cws10:Old IP:204.93.197.86.New hostname:p1424.use1.mysecurecloudhost.com,New IP:192.250.231.22
  • mi3-wts5:Old IP:50.31.147.245. New hostname:p1400.use1.mysecurecloudhost.com,New IP:192.250.231.9
  • cws2:Old IP:204.93.174.222.New hostname:p1435.use1.mysecurecloudhost.com,New IP:192.250.231.32
  • mi3-wss2:Old IP:50.31.147.69.New hostname:p1403.use1.mysecurecloudhost.com,New IP:192.250.231.12
  • cws18:Old IP:198.38.83.5.New hostname:p1433.use1.mysecurecloudhost.com,New IP:192.250.231.30
  • plesk7000:Old IP:198.38.83.250.New hostname:p1409.use1.mysecurecloudhost.com,New IP:192.250.231.17
  • cws6:Old IP:204.93.196.218.New hostname:p1442.use1.mysecurecloudhost.com,New IP:192.250.231.37
  • cws12:Old IP:204.93.178.176.New hostname:p1426.use1.mysecurecloudhost.com,New IP:192.250.231.24
  • wbm3:Old IP:198.38.83.7. New hostname:p1441.use1.mysecurecloudhost.com,New IP:192.250.231.36
  • wbm10:Old IP:198.38.83.240. New hostname:p1436.use1.mysecurecloudhost.com,New IP:192.250.231.33
  • cws19:Old IP:198.38.83.14.New hostname:p1443.use1.mysecurecloudhost.com,New IP:192.250.231.38
  • wbm7:Old IP:198.38.83.204. New hostname:p1434.use1.mysecurecloudhost.com,New IP:192.250.231.31
  • mi3-wts1:Old IP:50.31.147.249. New hostname:p1394.use1.mysecurecloudhost.com,New IP:192.250.231.7
  • plesk3000:Old IP:198.38.83.247.New hostname:p1409.use1.mysecurecloudhost.com,New IP:192.250.231.17
  • plesk3001:Old IP:198.38.83.102.New hostname:p1408.use1.mysecurecloudhost.com,New IP:192.250.231.16
  • cws13:Old IP:204.93.167.69.New hostname:p1427.use1.mysecurecloudhost.com,New IP:192.250.231.25
  • wm4:Old IP:198.38.83.192.New hostname:p1435.use1.mysecurecloudhost.com,New IP:192.250.231.32
  • cws14:Old IP:204.93.197.162.New hostname:p1428.use1.mysecurecloudhost.com,New IP:192.250.231.26
  • wbm2:Old IP:198.38.83.56. New hostname:p1425.use1.mysecurecloudhost.com,New IP:192.250.231.23
  • wbm6:Old IP:198.38.83.148.New hostname:p1441.use1.mysecurecloudhost.com,New IP:192.250.231.36

Stickied Incidents

20th April 2024

Plesk panel issues

We have identified an issue where plesk panel has some issues on server p1436.use1.mysecurecloudhost.com.

Our team identified and resolved the issue.

We've applied fix on all other plesk servers.

SSL Issue

We have identified an issue where some domains migrated from SolidCP to Plesk are missing SSL certificates.

Our team is actively working on applying a fix to resolve this SSL-related issue.

We appreciate your patience while we work to fix the issue.

  • The following issue has been resolved.

    • 9th March 2024

    wbm5.my-hosting-panel.com

    We are currently investigating the ongoing issues with the following server. We will post further updates. Thank you for your patience and understanding.

  • The following issue has been resolved. We will make sure this won't happen again in the future and apologize for the inconvenience.

    • Past Incidents

    9th May 2024

    No incidents reported

    8th May 2024

    No incidents reported

    7th May 2024

    No incidents reported

    6th May 2024

    No incidents reported

    5th May 2024

    No incidents reported

    4th May 2024

    No incidents reported

    3rd May 2024

    No incidents reported