Hosting Performance Issue Identified

We would like to give the final update that server loads are at normal levels and services are stable. 
If you have any questions on the update to the IP Address or need any urgent assistance with your services, contact us by starting a live-chat or by calling us on +1 518 250 6166.

Following up on the diagnosis and troubleshooting by our team, we have implemented a fix and are seeing improvements in internet traffic. We would like to encourage our clients to check the designated IP address associated with their hosting account and make updates where required.

Whilst we are seeing traffic return to normal levels, we will continue to monitor and ensure it remains stabilised. 
If you are still experiencing any difficulties, please contact us for assistance.

We have identified some higher than normal traffic on server s1116.usc1.mysecurecloudhost.com. Due to this, customers who have hosting and website services may be experiencing intermittent issues accessing their website. Our infrastructure team are investigating are working toward a solution.

We will keep this status page updated as soon as possible.