We've now resolved the incident. Thanks for your patience.
Our system engineers applied a fix by assigning some new IP's and all services should be functioning as normal.
For clients using our name servers: No action is required
For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address.
Thank you for understanding
We are experiencing some higher than normal traffic to our infrastructure, causing slight disruptions. Due to this, customers who have hosting and website services might be experiencing intermittent issues. Our infrastructure team are investigating and works are underway.