Limited Support Availability Due to Cloudflare Network Incident

Investigating
Investigating

We are aware of a few customers having intermittent disruptions to our support and internal systems due to a global Cloudflare network issue currently affecting multiple services across the internet. Our infrastructure team is treating this as a priority, actively monitoring the situation and working to restore full system availability as quickly as possible.

At this time, some users may experience difficulty accessing their client area, user portals, or certain support channels. Live chat availability may also be limited. Please note that your hosting services remain fully operational. If you need immediate assistance, please contact our Customer Care Team by phone.

We appreciate your patience while we work through this incident.

Avatar for Dyane H
Dyane H
Began at:

Affected components
  • Website Infrastructure
    • Shopping Cart
    • Billing Systems
    • My Account (User Portal)
    • Mochahost Website