Hosting Performance Degradation - s3146.fra1.stableserver.net

Resolved
Resolved

The issue has been resolved and all services should be fully functional. For affected users please proceed with the following steps;

For clients using our name servers: No action is required

For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address.

Thank you for understanding

Avatar for James E.
James E.
Recovering

We've now resolved the incident. Thanks for your patience.

Our system engineers applied a fix by assigning some new IP's and all services should be functioning as normal.

For clients using our name servers: No action is required

For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address.

Thank you for understanding

Avatar for Mimi M.
Mimi M.
Updated

We've now resolved the incident. Thanks for your patience.

Our system engineers applied a fix by assigning some new IP's and all services should be functioning as normal.

For clients using our name servers: No action is required

For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address.

Thank you for understanding

Avatar for Mimi M.
Mimi M.
Investigating

We have identified some higher than normal traffic on s3146.fra1.stableserver.net. Due to this, customers who have hosting and website services may be experiencing intermittent issues accessing their website. Our infrastructure team are investigating are already working toward a solution.

We will keep you updated as soon as possible.

Avatar for Mimi M.
Mimi M.
Began at: