Our system engineers applied a fix by assigning new IPs, and all services should be functioning as normal.
For clients using our name servers: No action is required
For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address.
If you are still experiencing any difficulties, please contact us for assistance.
We are aware of a few customers having intermittent disruptions to our services connected to server p1415.use1.mysecurecloudhost.com Our infrastructure team is working on this as a priority to resolve this matter.
If you need any assistance in the meantime, please reach out to our support team.