Server issue - p1415.use1.mysecurecloudhost.com

Recovering
Recovering

Our system engineers applied a fix by assigning new IPs, and all services should be functioning as normal.

For clients using our name servers: No action is required

For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address.

If you are still experiencing any difficulties, please contact us for assistance.

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Investigating

We are aware of a few customers having intermittent disruptions to our services connected to server p1415.use1.mysecurecloudhost.com Our infrastructure team is working on this as a priority to resolve this matter.

If you need any assistance in the meantime, please reach out to our support team.

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Began at:

Affected components
  • Website & Email Hosting
    • cPanel Hosting
    • Shared Web Hosting
    • Java Tomcat Hosting
    • Reseller Hosting
    • WordPress Hosting
  • Database Servers
    • Managed Linux VPS
    • Managed Windows VPS
    • Linux Servers
    • Windows Servers
  • Domains
    • Domain Name Management (DNS)
  • Support Center
    • Live Chat
    • Email Support
    • Phone Sales/Support Line