Resolved Ended: 01:23 UTC - 23 June 2025
Delays in ticket and account notifications
We're currently experiencing delays in sending notifications regarding customer support responses and other account-related updates. Our team is actively inv...
Resolved Ended: 20:35 UTC - 20 June 2025
Service Interruption – Customer Interface
We’re currently experiencing a service interruption affecting the customer interface. Our technical team is actively investigating the issue and working to r...
Complete Ended: 18:00 UTC - 20 June 2025
Backend Optimisation Underway
We are currently optimising our backend systems to improve overall platform performance and stability. During this time, you may experience slower than norma...
Resolved Ended: 01:55 UTC - 18 June 2025
Client Area Planned Maintenance
We will be performing an upgrade to our underlying infrastructure, which will require placing the client area into maintenance mode. During this time, the cl...
Resolved Ended: 22:14 UTC - 17 June 2025
Resolved Ended: 02:02 UTC - 12 June 2025
Client-Area Access Issue
We've received reports of some users being unable to view or access their customer area. Our team is investigating the issue and working to resolve it as so...
Resolved Ended: 13:12 UTC - 6 June 2025
NL Emergency Migration
Due to a system issue we are urgently migration the below servers from Friday May 16th. If you do not use our nameservers, please ensure to update your IPs o...